Terms and Conditions
How it Works List Card
Our services
- With our services you can top up phone credit and buy game cards, entertainment cards and prepaid credit cards from different providers online. Easy ordered and delivered few minutes.
Who we are: our contact details
- listcard4u.com is a trade name List Card 4u Ltd
Email:cs@listcard4u.com
List Card. is registered at the Companies House, under number: 14707660
Providers
- Via our website, you can buy credit from a provider. The conditions set by the provider apply to the use of the credit.
Buy credit
- If you buy credit, you will receive a digital code for that credit from us. The provider is the actual supplier of the credit or service and an agreement is created between you and the provider when you activate the credit. List Card is the intermediary. The provider is responsible for the possibility to actually make use of the credit. We select our providers carefully.
The description of the goods from the various providers on our website are as accurate as possible. Any mistakes or errors in the description of the offer and / or in the images shown are not binding and do not lead to any liability of us and / or the provider.
The offer on our website contains all information and costs associated with buying the credit by making use of our services, including additional costs, such as service costs for the services that we provide to you.
We do not allow abuse or fraud
- Abuse or fraud (including unlawful use of a payment method, theft, fraud, embezzlement or otherwise) is actively tracked by us. All purchases of credit via our website, may be checked for abuse or fraud and for this purposes we work together with third parties. As soon as we suspect or discover abuse or fraud, we will refuse an order of credit and we do not issue a digital code to you.
In case of suspicion of unlawful use, we can ask you for a copy of a valid proof of identity and a copy of a bank statement and/or other documents. After this extra check we can decide to provide you with a digital code for credit, but we are not obliged to do so. We take these measures in order to keep the process of buying credit through our website safe for you.The description of the goods from the various providers on our website are as accurate as possible. Any mistakes or errors in the description of the offer and / or in the images shown are not binding and do not lead to any liability of us and / or the provider.
The offer on our website contains all information and costs associated with buying the credit by making use of our services, including additional costs, such as service costs for the services that we provide to you.
Safe payment
- Credit can be safely and securely purchased via our website. If you have purchased the credit, you will receive an e-mail and on request. You will receive the digital code by email so that you can immediately start to use the credit. In addition, the digital code can also be shown directly on your screen. Therefore, please make sure that you provide us with your correct data: the correct e-mail address.In case of suspicion of unlawful use, we can ask you for a copy of a valid proof of identity and a copy of a bank statement and/or other documents. After this extra check we can decide to provide you with a digital code for credit, but we are not obliged to do so. We take these measures in order to keep the process of buying credit through our website safe for you.The description of the goods from the various providers on our website are as accurate as possible. Any mistakes or errors in the description of the offer and / or in the images shown are not binding and do not lead to any liability of us and / or the provider.
The offer on our website contains all information and costs associated with buying the credit by making use of our services, including additional costs, such as service costs for the services that we provide to you.
Safe payment
- Credit can be safely and securely purchased via our website. If you have purchased the credit, you will receive an e-mail and on request. You will receive the digital code by email so that you can immediately start to use the credit. In addition, the digital code can also be shown directly on your screen. Therefore, please make sure that you provide us with your correct data: the correct e-mail address.In case of suspicion of unlawful use, we can ask you for a copy of a valid proof of identity and a copy of a bank statement and/or other documents. After this extra check we can decide to provide you with a digital code for credit, but we are not obliged to do so. We take these measures in order to keep the process of buying credit through our website safe for you.The description of the goods from the various providers on our website are as accurate as possible. Any mistakes or errors in the description of the offer and / or in the images shown are not binding and do not lead to any liability of us and / or the provider.
The offer on our website contains all information and costs associated with buying the credit by making use of our services, including additional costs, such as service costs for the services that we provide to you.
Refunds
- By placing an order with us you assume full responsibility for acquiring the correct top up for your phone. Any incorrect top ups purchased by mistake cannot be refunded or exchanged.The offer on our website contains all information and costs associated with buying the credit by making use of our services, including additional costs, such as service costs for the services that we provide to you.
Be aware of abuse of your code
- Note, the code represents digital value (a digital good) that can be used immediately and the digital code is not protected. You can start using the code instantly after receipt. Note that also somebody else can start that immediate use of the digital code when provided access to that code. Keep the code for yourself and do not share it with others. We cannot prevent abuse, but helping to watch out together helps.
Right of withdrawal
- You have the right to withdraw from this contract within fourteen days from the start of the contract, without giving any reason. To exercise your right of withdrawal, you must contact us by means of a clear statement (e.g. per post, fax or email) about your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not prescribed. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the end of the withdrawal period.
Questions?
- We have tried to make topping up and buy credit from a provider with us as easy as possible. Do you nevertheless have a question about our services? Our customer service will be happy to help you. We will try to resolve any question within 2 business days. If we do not succeed within this period, we will notify you. If a digital code does not work, we will try to help you the best we can.
Do you have a question about the services of a provider? We advise you to first contact the provider, who will then try to find a solution with you. Does the provider not come up with a solution? Please contact us, as an intermediary we will try to help you further, please contact our customer service via our FAQ page.
Do you have a complaint? And were we not able to help you? You may always submit your complaint to the European Dispute Commission via https://ec.europa.eu/consumers/odr/. We are prepared to participate in this dispute resolution regulation.
Any further questions?
- please contact our customer service. Our customer service is happy to help you.